Customers are the true owners of UAS

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Customers are the true owners of our business – We are a customer-driven, market- focused company. We establish successful customer relationships by exceeding customer expectations for products, services and attitude. We earn our credibility through meeting commitments and producing quality products and services in a timely fashion striving to always exceed our customers’ expectations. To achieve these objectives we:

Make quality always come first – We will perform correctly the first time, maintain customer satisfaction and measure our quality against documented expectations. We practice effective and standardized improvement methods to anticipate problems and implement root cause solutions. We believe that when quality comes first, reduced costs follow.

Continually improve our products – We utilize the concept of the “Vital Few” to establish our priorities. We concentrate our resources on achieving the scheduled goals of the “Vital Few” while empowering each employee to make continuous improvements in their area of responsibility. We understand that customers primarily view UAS through the quality, service, value and technological leadership of our products and systems.

Keep technology as our foundation – We commit to on-going investments and advancements in the design and development of our products, processes, methods, and systems.

Continually reduce our lead times – We focus resources to minimize cycle times to our customers by empowering employees to achieve efficient cycle times in their areas of responsibility. We believe that cycle time reduction is achieved by streamlining processes through systematic removal of barriers to productivity.

Employees are our greatest resource – We design jobs and provide opportunities in a fashion which clearly promotes pride in work, integrity, trust, teamwork, creativity, fairness, productivity, employee involvement and personnel development. To achieve these objectives we:

Provide recognition for accomplishments– We base recognition, advancement and compensation on an employee’s achievement of excellence in team and individual performance.

Provide competitive compensation and benefits– We provide for employee health and welfare by offering competitive compensation and employee benefit programs.

Never compromise safety – We place our concern for safety of our community and employees at the forefront of our decisions, policies and actions. Each employee is responsible for safety.

Maintain open communication – We encourage open, honest, constructive and ongoing two-way communication in all company and community relationships to resolve issues, exchange information and share knowledge.

We are an involved and concerned company – We understand that how we interact with our customers, shareholders, suppliers, employees, and communities directly impacts our future growth. For this reason we:

Never compromise our professional ethics – We manage our business and treat our customers, employees, shareholders, investors, suppliers, distributors, representatives, community and government in a manner that exemplifies our honesty, ethics, and integrity. We recognize our responsibility to the community and are proud to serve as an equal opportunity employer.

Maintain profitability – We strive to maintain competitive pretax profits as they allow continued investments and future growth and indicate the overall success of UAS and its employees.

We understand that suppliers, representatives, and distributors are our partners – We maintain mutually beneficial partnerships with suppliers, representatives and distributors who champion and endorse our mission, guiding values and strategic plans.